Having top quality goods and services backed by a team of skilled and devoted specialists is a great foundation for a successful business. But unless your target audience is aware of your brand’s existence, all the money and time you spent perfecting your product and training your team will be in vain. Without a well-thought-out marketing strategy, your brand will go unnoticed and you will struggle to gain the success and recognition you desire.
No matter the size of your business or the industry of your brand, it is vital to become and remain visible to your prospects, engage them in an ongoing dialogue, share valuable information and news about your company, ask and answer questions, collect and analyze feedback, and adjust your marketing approach as needed.
In order to have the type of customer relationship you are looking for, it is critical to have a solid online presence. An online presence is your brand’s visibility on the web. It is the culmination of your exposure on whatever channels you use to promote your company online, including your website, social media, niche directories, email, contributor platforms, forums, Q/A resources and other channels.
Having a strong online presence means that when prospects search for the products or services you offer, not only your website but also your promotional channels will float to the top of the search. A strong web presence increases your chances of being noticed by customers and chosen over your competitors.
In addition to providing accessibility, a strong online presence promotes trust. Customers tend to prefer brands that appear open and responsive. They want to feel cared for, and confident that their needs will be respected and met.
A strong online presence demonstrates that your brand has gone to great efforts to build its reputation, brick-by-brick. A